We always train staff in the use of systems thich we design and install. However, even if we have not installed your I.T. infrastructure, we may still be able to assist you with staff training.
I.T. systems are becoming more pervasive and more important to business operations than ever before, and more complex as well. Many firms do not fully take advantage of the benefits their I.T. systems can provide, primarily because staff do not understand or are simply unaware of some key features and functionality.
Training is the key.
When we design and install a system, one of the components of that process is training the staff in its operation. Method and style of this training varies to suite the needs and environment. We can fully train key people in each functional area and assist them in training the rest of their group. We can set up a lab environment in which all staff are guided through common usage scenarios. And we can supplement both of these methods by either conducting a webinar through which staff can view operations on their monitor while we perform and discuss them, or we can set up remote control of an employees computer and help them analyze and perform functions in which they have an interest.
Obviously, we do not know everything I.T. The field has grown so much that it is impossible to know everything. In other words, there is no such thing as an "expert", there are only specialists. If we find that there is an area of training which would benefit your group but in which we are not well versed, we can assist you in finding a training specialist that has the background you need.